Your Ambient Scribe is Listening: Is Your Policy Ready?

Ambient Scribe feature graphic

How do you insure and defend a risk no one can measure? As ambient AI scribes spread across healthcare, lawsuits are emerging, insurers are rewriting coverage with new AI exclusions, and entirely new insurance products are entering the market. This episode explores where liability is shifting, what data underwriters and attorneys need to evaluate these risks, and why AI exposure is becoming one of the industry’s most urgent challenges.

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Featured on This Episode
Host
Jennifer Shannon, MD
Co-Founder and Chief Medical Officer, GLACIS
Jennifer Shannon is currently the Co-Founder and Chief Medical Officer of GLACIS Technologies, where her work focuses on runtime AI assurance that enable healthcare organizations to observe system behavior, apply defined controls, and generate independently verifiable, tamper-evident evidence of how AI systems perform in real-world use. Prior to GLACIS Technologies, she served as Medical Director at Cognoa, where she helped advance the first FDA-authorized diagnostic device for autism through the De Novo pathway which gave me firsthand experience into the clinical, regulatory, and operational requirements involved in bringing AI-enabled medical technologies into healthcare. Jennifer is passionate about helping healthcare organizations, regulators, insurers, and technology developers establish practical approaches to AI accountability that extend beyond policies and documentation to evidence of how systems actually behave when deployed.
Guest
Matthew Keris
Chair-EMR and Audit Trail Practice, Shareholder, Marshall Dennehey
Matthew has defended health care providers, businesses and device manufacturers in civil litigation for more than two decades. He is a shareholder in the firm's Health Care Department and Chair of the EMR and Audit Trail Practice Group. Matt is also an Mcare-approved mediator. Matt had the privilege of trying the first Pennsylvania civil jury trial to verdict during the COVID-19 Pandemic in July 2020. In addition to his litigation practice, Matt is a recognized thought leader whose insights have been featured by prominent outlets including NBC News, Thomson Reuters, and Law360. He is frequently invited to provide commentary for leading industry publications such as The Legal Intelligencer, Becker’s Hospital Review, ED Legal Letter, Risk Review, Litigation Management, and Counterpoint. Matt also serves as an editor of the health risk management journal, Patient Safety. Matt currently serves on the advisory committee of American Legal Connections (ALC) and serves as a co-editor of its’ newsletter. He has previously served as President of the DRI Foundation, Pennsylvania Defense Institute (PDI) and the Pennsylvania Association for Health Care Risk Management. He also previously served on the Board of Directors of both DRI and PDI. In 2023, Matt was the recipient of the DRI Foundation Community Service Award, which honors a DRI member who has demonstrated a commitment to the well-being of the general public by initiating or participating in programs which have a positive impact on the community.
Guest
Kyle Laudadio
Healthcare & Life Sciences Practice Leader, CFC
Kyle Laudadio is an established underwriting leader with more than 15 years of experience delivering medical professional liability and risk management solutions. At CFC, he leads the expansion of strategic broker relationships across the US, leveraging his extensive underwriting expertise and industry experience to drive growth and strengthen distribution partnerships. Prior to joining CFC, Laudadio served as divisional vice president at Great American Insurance Group, where he launched a comprehensive suite of telehealth insurance solutions spanning medical professional liability, general liability and regulatory coverage. Earlier in his career, he spent nearly six years as an underwriter at Beazley USA, building a strong foundation in specialty insurance underwriting and risk management.
Episode #

1

Month

October

Year

2026

Business Line

Healthcare and Medical PL, Professional Liability

Topic

Artificial Intelligence, Professional Liability (PL) Insurance

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