Career Path Spotlight: Perry Tsao

In this episode, we sit down with Perry Tsao, Elpha Secure’s Chief Claims Officer, to explore the often overlooked but critical world of insurance claims. Perry shares his unexpected career path from law school to claims leadership, the skills needed to thrive in the field, and why cyber insurance is one of the most dynamic spaces in the industry. He also dives into the balance between reactive coverage and proactive security services, and what truly makes supporting policyholders so rewarding. Whether you’re new to insurance or curious about the future of cyber risk, this conversation offers valuable insight from someone who’s seen it all.

Watch the video below: