Connect with the PLUS Team

We're here to connect you to the resources you need to be successful in your industry. Reach out to us anytime with questions, feedback, or suggestions for how we can better serve you.


Send us mail at 5353 Wayzata Blvd., Suite 600 | Minneapolis, MN 55416

Give us a call at 800.845.0778 or 952.746.2580

Send us an email at

Send us a fax at 952.746.2599



Robbie Thompson | CEO
Robbie is an experienced association executive with extensive knowledge of professional and trade associations. He joined PLUS as its CEO in 2015 after leading a successful trade association for credit unions. Robbie has led or been involved in association governance, financial, legal, lobbying, engagement, membership, education and business development efforts for almost 20 years. He’s always seeking out innovative ways for PLUS to add member value and opportunities to connect with members. Robbie is a graduate of the University of Minnesota-Morris and William Mitchell College of Law. He lives in the Twin Cities with his wife and has three children. If he’s not at work, he’s probably coaching or watching one of his kids compete in gymnastics or wrestling.  



Megan Moore | Director of Professional Development
After graduating from the University of Minnesota, Megan started her career in human resources focusing on orientation and on-boarding programs. Prior to joining PLUS in May 2017, she spent several years designing and developing training for a healthcare software company. Creating programs and training that provide learners with knowledge and skills that help them to grow personally and professionally is her passion. In her free time, Megan enjoys spending time with her husband and two dogs, traveling, reading, and listening to true crime podcasts.
I can help you with: Webinar Proposals & Coordination | Online eLearning  


Stephanie Johnson | Curriculum & RPLU Manager
Stephanie has been with PLUS for more than 20 years, with her main focus being on the RPLU program and education. She enjoys working closely with RPLU students as they pursue their studies, as well as working with the growing changes with the PLUS Curriculum. She is now spending a lot of time planning the PLUS University series. She lives in Hanover with her husband and two children. She loves summer, enjoys being active, gardening, boating and watching her kids play their sports throughout the year.
I can help you with: RPLU/RPLU+ Designation | PLUS University | PLUS Curriculum


Diane Mulanga | Instructional Design Specialist
“Tell me and I forget, teach me and I may remember, involve me and I learn.” -Benjamin Franklin
As an instructional designer, Diane loves to design purposeful and highly engaging training materials for our target audience. She joined the PLUS family in April 2019, and brings experience designing and producing learning materials in the education industry. She’s a lover of books written in English and French.



Diane Dukes, CMP | VP of Meetings & Events
Diane earned a B.S. degree at UNLV in Hospitality Management and lived in Las Vegas, Nevada, for 13 years. She has worked at PLUS since 2005 overseeing all of PLUS’s national events. Recently promoted to Vice President, Diane’s role focuses on site selection, event budgeting, contract negotiations, speaker & sponsor management, event logistics, vendor selection and coordination and she oversees an outside meeting planning company with 3 employees. Diane earned her Certified Meeting Professional (CMP) designation in 2007. Diane loves to travel and has visited all 50 states. She is now working on seeing all the National Parks in the U.S., having visited 38 so far.


Dan Jenney | VP of Strategy & Programs
Dan has dedicated his entire career to philanthropy and non-profit work. The bulk of his 15 years with PLUS has been spent working with volunteers to build the PLUS Foundation. Along the way, he has also assisted in leading special projects such as developing a diversity and inclusion plan and increasing PLUS’ global footprint. In his spare time, Dan enjoys painting, biking, golfing and listening to very loud rock music.


Laura Palmer-Turnacliff | Senior Event Planner
Laura is an experienced corporate event planner with more than 14 years planning everything from smaller networking and educational events to large fundraisers, galas, and multimedia public events. She integrates sales, public relations, marketing and communications to create outstanding events that engage people and raise money for nonprofits. She is passionate about making sure that the attendee experience is all that it can be. Laura earned her Associates Degree in Business Management from North Hennepin Community College and is a graduate of the Leadership Academy of Associations North. She has won various awards including Program Manager of the Year and President’s Club. When she’s not working, Laura can be found at her home away from home on one of the clearest lakes in Northern Minnesota with her family.


Erin Stephens | Director of Engagement Programs
Erin recently moved back to Minnesota from the Washington, D.C., area, joining PLUS as Engagement Programs Manager in May 2019. Her experience at non-profits has mainly been in international education, where diversity and inclusion are embedded in the workplace, so she is looking forward to working closely with the Diversity and Inclusion Committee, as well as the LAMP program and Future PLUS. Erin enjoys working closely with members on strategic initiatives and planning engaging and educational events.
I can help you with: Engagement Opportunities | LAMP | Future PLUS


Kim Rocha | Executive & Sponsorship Coordinator
Kim has been a part of the PLUS team for over 15 years. She provides executive support and is responsible for managing national event sponsors. Member services is an integral part of her role and she thoroughly enjoys engaging with the members on a daily basis. In her spare time, Kim enjoys volunteering for her children’s sport organizations and stays busy cheering them on at their events.
I can help you with: Symposia & Conference Sponsorship & Event Registration


Sue Sheldon | Member Services & Chapter Support Coordinator
Sue has been a part of the PLUS team for over 24 years. She enjoys interacting with prospective and ongoing members and providing membership service to all. Sue's motivation and dedication to PLUS persist as she continues to witness the year-to-year growth of our national and Chapter events. In her hometown of Prior Lake, she leads an active lifestyle, enjoys spending time with her family and makes the most of Minnesota summer days on the lake.
I can help you with: Chapter Event Registration & Sponsorship | Symposia & Conference Registration



Glenda Swan | Foundation Director
For the past 12 years, Glenda has directed a variety of programs at PLUS, most recently as the Director of the PLUS Foundation. She has also worked with regional PLUS Chapters as they develop and deliver education, events, and services, and has overseen the delivery of education at national symposia and the PLUS Conference. Glenda recently earned a Certification in Meeting Management (CMM), holds a B.A. degree from the University of Minnesota, and boasts 28 years of working with the most passionate, compassionate people in the world: volunteers. In her free time, she enjoys designing women's athletic wear, traveling, cycling, kickboxing, cross country skiing and ice skating.



Amber Murphy | VP of Marketing & Communications
Amber is passionate about marketing and all that it encompasses – from branding to digital experience to communications – it’s all exciting to her! She joined the PLUS team in January 2019 and has a variety of experience in multiple industries including technology, insurance and finances. When she’s not searching for the next innovative marketing opportunity, Amber can be found in northern Minnesota on the lake with her family.


Katie Campbell | Communications Specialist
Katie joined PLUS in July 2018 as a communications specialist. She graduated from the University of Notre Dame in 2018 with B.A. in English. New to Minnesota and loving it, Katie enjoys reading, writing, and drawing, and finding fun things to do with her partner in the Twin Cities.
I can help you with: PLUS Journal Submissions | PLUS Blog


Tyler Nguyen | Creative Specialist
Tyler is the creative specialist here at PLUS. He joined the PLUS team in May 2018. Tyler works on designing for chapter events, golf events and our annual conference. He previously has an internship at Whole Sum kitchen. He helped them with come up with a new menu board and rebranding. When he is not designing, Tyler loves to travel around the world.



Scott A. Billey | VP of Operations & Special Projects
As Vice President of Operations and Special Projects, Scott is tasked with oversight of the operational aspects of the organization. Scott has been with PLUS for more than 20 years and enjoys connecting the dots between a basic idea and the implementation of a new strategy. He earned his B.A. from the University of Minnesota-Duluth and his J.D. from Hamline University School of Law. When Scott leaves the office, there is a good chance he’ll end up at an ice arena where he coaches youth hockey, teaches basic skating skills to beginners, and laughs with his wife when he should be watching his son play hockey.


Marissa Glaser | Operations & Website Manager
Marissa joined PLUS in 2011 and has held a variety of roles over the years. She started as a receptionist, then moved into a role managing the CE process and preparing national event speakers. Member services has always been her true passion, so she’s excited to take on her next role where she’ll continue helping members, as well as managing more things behind-the-scenes at PLUS. Born and raised in Minnesota, Marissa lives for summer when she can spend her spare time going on walks or bike rides with her husband, going out on the lake with family, or visiting dog-friendly restaurants to get her puppy fix.
I can help you with: Membership | Login & Website Issues | Career HQ | Symposia & Conference Registration