Connect with the PLUS Team

We're here to connect you to the resources you need to be successful in your industry. Reach out to us anytime with questions, feedback, or suggestions for how we can better serve you.


Send us mail at 5353 Wayzata Blvd., Suite 600 | Minneapolis, MN 55416

Give us a call at 800.845.0778 or 952.746.2580

Send us an email at

Send us a fax at 952.746.2599



Robbie Thompson | CEO
Robbie is an experienced association executive with extensive knowledge of professional and trade associations. He joined PLUS as its CEO in 2015 after leading a successful trade association for credit unions. Robbie has led or been involved in association governance, financial, legal, lobbying, engagement, membership, education and business development efforts for almost 20 years. He’s always seeking out innovative ways for PLUS to add member value and opportunities to connect with members. Robbie is a graduate of the University of Minnesota-Morris and William Mitchell College of Law. He lives in the Twin Cities with his wife and has three children. If he’s not at work, he’s probably coaching or watching one of his kids compete in gymnastics or wrestling.  



Megan Moore | Director of Professional Development
After graduating from the University of Minnesota, Megan started her career in human resources focusing on orientation and on-boarding programs. Prior to joining PLUS in May 2017, she spent several years designing and developing training for a healthcare software company. Creating programs and training that provide learners with knowledge and skills that help them to grow personally and professionally is her passion. In her free time, Megan enjoys spending time with her husband and two dogs, traveling, reading, and listening to true crime podcasts.
I can help you with: Speaker Proposals & Coordination | National Events Content | Online eLearning


Stephanie Johnson | Designation Manager
Stephanie has been with PLUS for more than 20 years, with her main focus being on the RPLU program and education. She enjoys working closely with RPLU students as they pursue their studies, as well as working with the growing changes with the PLUS Curriculum. She is now spending a lot of time planning the PLUS University series. She lives in Hanover with her husband and two children. She loves summer, enjoys being active, gardening, boating and watching her kids play their sports throughout the year.
I can help you with: Designations | PLUS University | PLUS Curriculum


Marissa Glaser | Online Education Manager
Marissa originally joined the PLUS team in 2011 as a receptionist. She's held positions in National Events, Member Services, and Operations, but recently joined the PLUS Education team where she's managing our rapidly expanding online eLearning modules. Born and raised in Minnesota, Marissa lives for the warm weather months when she can spend her time being active outside, relaxing on the lake with family and friends, or visiting dog-friendly restaurants and breweries to get her puppy fix.
I can help you with: Online eLearning Questions | Website Issues | Career HQ Questions

Chelsea Meehan | Education Coordinator
With seven years’ experience in event management and almost five in the continuing education industry, she is excited to be part of PLUS and their continuing education team. When she's not busy making crafts and going on adventures with her young daughter, she enjoys creating abstract art with alcohol inks.
I can help you with: Online eLearning Issues


Diane Dukes, CMP | VP of Meetings & Events
Diane earned a B.S. degree at UNLV in Hospitality Management and lived in Las Vegas, Nevada, for 13 years. She has worked at PLUS since 2005 overseeing all of PLUS’s national events. Recently promoted to Vice President, Diane’s role focuses on site selection, event budgeting, contract negotiations, speaker & sponsor management, event logistics, vendor selection and coordination and she oversees an outside meeting planning company with 3 employees. Diane earned her Certified Meeting Professional (CMP) designation in 2007. Diane loves to travel and has visited all 50 states. She is now working on seeing all the National Parks in the U.S., having visited 38 so far.


Dan Jenney | VP of Strategy & Programs
Dan has dedicated his entire career to philanthropy and non-profit work. The bulk of his 15 years with PLUS has been spent working with volunteers to build the PLUS Foundation. Along the way, he has also assisted in leading special projects such as developing a diversity and inclusion plan and increasing PLUS’ global footprint. In his spare time, Dan enjoys painting, biking, golfing and listening to very loud rock music.


Laura Palmer-Turnacliff | Senior Event Planner
Laura is an experienced corporate event planner with more than 14 years planning everything from smaller networking and educational events to large fundraisers, galas, and multimedia public events. She integrates sales, public relations, marketing and communications to create outstanding events that engage people and raise money for nonprofits. She is passionate about making sure that the attendee experience is all that it can be. Laura earned her Associates Degree in Business Management from North Hennepin Community College and is a graduate of the Leadership Academy of Associations North. She has won various awards including Program Manager of the Year and President’s Club. When she’s not working, Laura can be found at her home away from home on one of the clearest lakes in Northern Minnesota with her family.


Erin Stephens | Director of Engagement Programs
Erin recently moved back to Minnesota from the Washington, D.C., area, joining PLUS as Engagement Programs Manager in May 2019. Her experience at non-profits has mainly been in international education, where diversity and inclusion are embedded in the workplace, so she is looking forward to working closely with the Diversity and Inclusion Committee, as well as the LAMP program and Future PLUS. Erin enjoys working closely with members on strategic initiatives and planning engaging and educational events.
I can help you with: Engagement Opportunities | Future PLUS


Kim Rocha | Executive & Sponsorship Coordinator
Kim has been a part of the PLUS team for over 15 years. She provides executive support and is responsible for managing national event sponsors. Member services is an integral part of her role and she thoroughly enjoys engaging with the members on a daily basis. In her spare time, Kim enjoys volunteering for her children’s sport organizations and stays busy cheering them on at their events.
I can help you with: Symposia & Conference Sponsorship & Registration


Katie Campbell | Content Specialist
Katie joined PLUS in July 2018 as a communications specialist. They graduated from the University of Notre Dame in 2018 with B.A. in English. New to Minnesota and loving it, Katie enjoys reading, writing, and drawing, and finding fun things to do with their partner in the Twin Cities.

I can help you with: PLUS Blog | PLUS Journal | PLUS Podcasts | Trend Advisor Groups



Glenda Swan | Executive Director
For the past 12 years, Glenda has directed a variety of programs at PLUS, most recently as the Director of the PLUS Foundation. She has also worked with regional PLUS Chapters as they develop and deliver education, events, and services, and has overseen the delivery of education at national symposia and the PLUS Conference. Glenda recently earned a Certification in Meeting Management (CMM), holds a B.A. degree from the University of Minnesota, and boasts 28 years of working with the most passionate, compassionate people in the world: volunteers. In her free time, she enjoys designing women's athletic wear, traveling, cycling, kickboxing, cross country skiing and ice skating.



Brooke Robison | Marketing Coordinator
Brooke is an experienced marketing professional with a history in both B2B and B2C Content Marketing, Public Relations, Social Media Brand Management, and Strategy Development. With a talent for creative problem-solving, Brooke joined PLUS in early 2021 and she has her eye on the future. Outside of work, she is an avid reader and trivia nut who enjoys gaming and researching defunct amusement parks.



Scott A. Billey | VP of Operations & Special Projects
As Vice President of Operations and Special Projects, Scott is tasked with oversight of the operational aspects of the organization. Scott has been with PLUS for more than 20 years and enjoys connecting the dots between a basic idea and the implementation of a new strategy. He earned his B.A. from the University of Minnesota-Duluth and his J.D. from Hamline University School of Law. When Scott leaves the office, there is a good chance he’ll end up at an ice arena where he coaches youth hockey, teaches basic skating skills to beginners, and laughs with his wife when he should be watching his son play hockey.


Sue Sheldon | Member Services & Chapter Support Coordinator
Sue has been a part of the PLUS team for over 24 years. She enjoys interacting with prospective and ongoing members and providing membership service to all. Sue's motivation and dedication to PLUS persist as she continues to witness the year-to-year growth of our national and Chapter events. In her hometown of Prior Lake, she leads an active lifestyle, enjoys spending time with her family and makes the most of Minnesota summer days on the lake.

I can help you with: Membership | Chapter Event Registration & Sponsorship | Symposia & Conference Registration