Purchasing a CE-eligible module package means that you must:
Failing to complete both the eLearning module and the proctored exam makes you ineligible for receiving credit towards:
Prometric has strict guidelines and requirements for their proctored exams. It is your responsibility to familiarize yourself with the proctored exam options and requirements prior to selecting the CE-eligible module package:
All eLearning module sales are final after 90 days from date of purchase. PLUS will allow for a return or exchange of an eLearning module within 90 days as long as:
Additionally, there are no substitutions for modules included in sets (e.g. CPLP or ExecPLP Designation sets, Certificate sets, etc.). If you've received a waiver or have otherwise completed a module that is included in a set, there are no discounts or exchanges allowed for a waived or completed module(s).
Hard copy or digital download modules and standalone exam products, which were discontinued in December of 2022, are not eligible for return.
PLUS reserves the right to use its discretion when enforcing this policy. Please contact firstname.lastname@example.org with any questions.
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