PLUS Blog

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Navigating the Doctrine of Reasonable Expectations: A Liability Risk for Insurance Agents

A 2024 Pennsylvania appellate ruling underscores the importance of clear communication to mitigate against potential claims of deception under the doctrine of reasonable expectations. When this doctrine is invoked, liability…

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Claims Made Bites: The Insured CANNOT Get the Application Question Wrong

Lessons from Mount Vernon Fire Insurance Company v. The Kelemen Company Inc. For agents, brokers and underwriters, it is paramount that our insureds understand application questions and answer them correctly.…

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Balancing Empathy and Expertise: Navigating Client Emotions During the Claims Process

As professional liability practitioners, we know that, depending on the career pursued, it’s a near-certainty that a professional will be named in a claim at least once during their working…

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Mid-Year Cybersecurity Trends: Insights from Managing Cybersecurity Threats

In a recent episode of the PLUS Podcast, host David Shannon, a privacy attorney at Marshall Dennehey, sat down with Evgueni Erchov, Senior Research Director at Cypfer, to explore the…

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Announcing the Future PLUS LEAD Program

Empowering Rising Leaders Through Immersive Virtual Training  We’re excited to launch the Future PLUS LEAD Program, the first flagship offering under the Future PLUS Advancement Initiative, introduced in 2025 to…

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What Does the House Settlement Mean for University Liability?

On Friday, June 6, 2025, the In Re College Athlete NIL litigation settlement (“House Settlement”) was approved, with Exhibit B, Appendix A providing terms of engagement for universities to directly pay college athletes.  While allowing pay-for-play…

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Bridging the Gap: Collaborating with AI-Driven Carriers in Professional Liability

Artificial intelligence (AI) is no longer simply a futuristic concept in the insurance industry; it has become an operational reality that directly impacts carriers, brokers, and insureds alike. Across the…

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Cyber University 2025: Event Highlights & On‑Demand Access Available

PLUS hosted Cyber University on June 24th–26th, a comprehensive three-day program designed to build foundational knowledge of cyber liability insurance. This event featured eight live virtual sessions led by over…

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How Insurance Agents Can Reduce Liability Risk: Lessons from Insurance Agent E&O

In this episode of the Insurance Agent E&O, Dana Gittleman and Jeremy Zacharias of Marshall Dennehey share expert guidance on mitigating professional liability risks in insurance. Drawing from years of claims experience, they…

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