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Exam FAQs

How do I take an exam?

How you take your exam will depend on whether you need Continuing Education (CE) credit for your state insurance license.

  • If you need CE credit: You will need to purchase a CE-eligible module package. This package includes the module in the online eLearning format and a registration for the corresponding proctored exam (can be taken either in-person at a testing center near you or remotely online from the comfort of your home or office). You will need to submit a PLUS CE Request Form separately within 5 days of passing your exam in order to receive CE credit.
  • If you do not need CE credit: You will need to purchase a non-CE eligible module package. This package includes both the module and lesson exams all in the online eLearning format. You can take the lesson exams as many times as necessary to pass.


What should I expect when taking a proctored exam through Prometric?

Whether testing in-person or online, you will be required to go through Prometric’s safety and security procedures. Additionally, for online exams, you will need to partake in a system readiness check. Learn what to expect by watching the following videos or reading frequently asked questions from Prometric:

>> What to Expect for an In-Person Proctored Exam

>> In-Person Proctored Exam FAQs

>> What to Expect for an Online Proctored Exam

>> Online Proctored Exam FAQs

For all questions related to scheduling, rescheduling, cancellation, testing requirements, etc., please contact Prometric directly.


I have other professional designations. Are there any waivers available for PLUS modules?

Yes, certain core modules can be waived based on other designations and educational background. Click here to view available waivers.

To receive a waiver, the following steps must be completed:

  1. Select the appropriate RPLU Waiver here and submit with payment
  2. Upload the required documentation, transcripts, or certificates under the Document Uploads section of the Member Dashboard

Each waiver application is $75. This fee is non-refundable and does not guarantee approval of the waiver application.


I completed exams under the old 5-part RPLU designation program a long time ago. Do I get any cross credit towards the current RPLU program?

Exams based on the original 5-part RPLU program were discontinued January 1, 2009. RPLU students who were not able to complete the designation under the old program are automatically given credit for corresponding exams under the current program.

Click here to view how cross credit is determined.


Have more questions?

Contact Designation & Curriculum Manager, Stephanie Johnson.